Management

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Property Management

At Curve Real Estate, We specialise in tailoring solutions that fit perfectly to your situation, no matter what stage of your property Investment path Being associated with a fresh name in the Real Estate Industry is exciting as our directors and team have identified that we can implement new efficient systems and encourage forward thinking of our Property Managers to ensure the longevity of your rental investment. We have the ability to educate, listen and adapt to the current property market. Combining these traits with industry leading rates and valid market research we can make your move to Curve Real Estate and staying ahead of the property curve an easy choice.

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GETTING YOU THE BEST RETURN

Getting you the best return for your investment is our priority. We are constantly researching trends and market insights to discover what tenants are looking for in a property and how we can adapt to the current market. If you believe you are not getting the best returns with your current property manager, ask us how we can improve it. We review the rent on your property every year to ensure you are reactive to the market. Looking to sell? Our sale team are always available to chat or conduct an appraisal on your property at anytime you request.

SERVICE GUARANTEE

Our Service Guarantee is simple. If at any stage during the leasing or management of your property your feel that we are not acting within your best interest and your complaints and concerns aren’t resolved, you may terminate your contract with us with no further management fees payable. All of our testimonials are available upon request and we are sure that you will not need to exercise this right.

HOW TO CHANGE TO CURVE

Changing to Curve is easy. You simply have to engage us as your property manager and we will take care of the rest. It doesn’t cost you anything to make a change and your tenants won’t be disturbed. We will handle everything from start to finish and we will even notify your current property manager for you if you don’t want to.

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OUR PROPERTY MANAGERS LOVE WHAT THEY DO

Culture is important to us. We look after our staff so they take the time to look after you. Our property managers are experienced, energetic and it is important for us to ensure they are loving what they do. Training is important to us and we are always working on ways to improve our staff. Our training is spread across external and internal resources and well as internal audits and continuous self improvement.

COMMUNICATION IS KEY

We take communication very seriously, whether its updating you on inspections through to legislation changes. Whether you are a landlord or a tenant, you have a single point of contact. You have their mobile, office line and email. We can access emails even when we are on the road, so we pride ourselves on responding quickly. Communication is the key to solving any problems and keeping both landlords and tenants happy.

LESS IS MORE

Our team structure ensures that your property is managed effectively and efficiently. We manage a small portfolio of properties, allowing us to give each property and client the attention that it needs and deserves at all times. We have a very high staff retention so we are sure you and your property manager will get to know each other very well.

PRE APPROVING OUR TENANTS

We have a fast and proactive approach to finding quality tenants. When we find a quality tenant for your property, we don’t want to let them get away. This is why we pre approve our quality tenants, so upon your approval we can get these tenants into your property straight away. This stops the process of waiting for referees and previous property management ledgers. If these tenants apply for your property, you can consider your property leased.

WE ARE PASSIONATE ABOUT LETTING

We hate vacancies. Our goal is to have a full portfolio of happy tenants. Tenants can book inspections without contacting a property manager, and we ensure we are there to attend. We also set two open homes per week for prospective tenants that have not yet registered. Our vacancy rates are less than our competitors and we are proud of that. We never miss an enquiry and qualify our tenants to suit. We have a 90 day lease renewal procedure so we can have the next tenant ready to move in when your current tenant moves out.

TAKING CARE OF YOUR PROPERTY

We carry out 4 routine inspections per year. Routine inspections are important as it allows us to identify any issues that may arise. It also allows us to keep a good relationship with your tenant and ensure your property is being looked after how you would expect.

WE OUTMARKET THE COMPETITION

Internet advertising maximises exposure for your property. When you list with Curve Real Estate we ensure that your property appears on the most popular websites. Our ads are bigger, with better photos and they will be sure to stand out from the competition. Our marketing is inexpensive, but a small investment in marketing can drastically reduce your days on market when trying to find a tenant.

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OUR DEDICATION TO MAINTENANCE

We know the Residential Tenancies and Rooming Accommodation Act 2008 back the front so you don’t have to. It is important that we update all out clients on compliance issues that apply to their properties. It is important that we keep your property in top condition so it doesn’t cost you in the long run. We train our team to troubleshoot maintenance issues so it does not cost you unncessarily. If our team can not rectify the issue that is when we engage a licensed professional either of whom we trust or one that you prefer.

ZERO TOLERANCE FOR ARREARS

We are trying to make arrears a thing of the past. 95% of our tenants use our direct debit service to ensure that no payments are missed. We take arrears very seriously and have a zero tolerance for unpaid rent. We have a call, SMS and email follow up procedure for any tenant in arrears. You are updated throughout this process and we will seek your instructions for further action.

GETTING PAID WHEN YOU WANT

As an investor it is your choice as to how often you would like to be disbursed. We can action this weekly, mid monthly, fortnightly or monthly. It is also your choice as to whether you would like to reserve an amount with us at all times to cover any maintenance issues that may arise. Furthermore we can pay any bills relating to your property on your behalf as per your instruction.

24 HOUR A DAY ACCESS TO YOUR FILES

Sick of waiting for a statement from your current property manager? With Curve this is a thing of the past. We have created an online portal where you can simply login, view or download your statements, inspection reports or maintenance requests and proceed with your day. If you do have any troubles we are very quick to action your request.

OUR TENANTS LOVE US

When you look after your tenants, they will look after your property. We make life easy for our tenants. Our tenants have access to our 24/7 booking system that allows them to look at Real Estate at a time of their convenience. Our applications are online and are ready for processing as soon as they are submitted, and requesting maintenance is as easy as calling, sending an email or submitting through our website.

When your tenant moves in, they have the opportunity to have their utilities connected through our team and we will get pizzas delivered to their door on the first night!

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How much is your property worth?

Get in touch to learn more about current market trends and conditions and local property sale and rental values.